Billing & Recharge
How Can I Recharge my Tracker?
Few weeks before the end of subscription period you will be notified via SMS/EMAIL about expiry date and asked to click on the payment link to recharge the account to extend the subscription. You may also login to your Trakbond account anytime and ...
If I am using my personal SIM card, do I have to buy the Trakbond subscription plan?
Yes, you will have to buy the Trakbond subscription plan even if you're using your personal SIM card. But to continue using services like Google maps, secure cloud platform and 24/7 customer support, you will have to take the Trakbond subscription ...
Can I use my personal SIM card in my Trakbond device?
Yes, you can use your personal SIM card in your Trakbond device. But it is recommended to use the personal SIM card only if you're travelling abroad as ejecting the SIM card on your own may have a risk of damaging your device.
Is there an extended warranty available?
No. Currently, we’re not offering an any extended warranty.
How do I activate my data plan?
To activate your subscription plan, you just have to visit our webshop and choose a plan that suits your needs. Once you purchase the data plan, you will get an SMS and email about the validity and balance.
Is there a way to change the subscription plans?
Yes, you can login to your account via mobile app or web portal and browse the suitable data plan from data plan page as per your need.
Can I buy a subscription plan through another provider?
No, you can only purchase the subscription plan from the Trakbond app or official website. Please visit this link www.trakbond.com/pricing for more details about our subscription plans.
Why do I need a subscription plan?
The Trakbond device uses GPS to get its location data from multiple satellites .The inbuilt GPRS SIM then sends the data to Trakbond cloud datacentre. The device needs to be connected to the internet to receive location updates and alerts of your ...