Why do I need a subscription plan?
The Trakbond device uses GPS to get its location data from multiple satellites
.The inbuilt GPRS SIM then sends the data to Trakbond cloud datacentre.
The device needs to be connected to the internet to receive location updates and alerts of your dear ones right on your mobile devices.
In order to connect your tracker to the cellular network and the internet, you need to buy the subscription plan.For more info, visit www.trakbond.com/pricing
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Can I buy a subscription plan through another provider?
No, you can only purchase the subscription plan from the Trakbond app or official website. Please visit this link www.trakbond.com/pricing for more details about our subscription plans.
If I am using my Personal SIM card, do I have to buy the Trakbond subscription plan?
Yes, you will have to buy the Trakbond subscription plan to continue using our services like secure cloud platform, 24/7 customer support, Google Maps and many more.
If I am using my personal SIM card, do I have to buy the Trakbond subscription plan?
Yes, you will have to buy the Trakbond subscription plan even if you're using your personal SIM card. But to continue using services like Google maps, secure cloud platform and 24/7 customer support, you will have to take the Trakbond subscription ...
How do I activate my data plan?
To activate your subscription plan, you just have to visit our webshop and choose a plan that suits your needs. Once you purchase the data plan, you will get an SMS and email about the validity and balance.
Is there a way to change the subscription plans?
Yes, you can login to your account via mobile app or web portal and browse the suitable data plan from data plan page as per your need.