Tracker related
Why does Demo Tracker not show my location accurately?
Trakbond Demo Tracker does not track your phone's location. Instead, based on your phone's location at the time of registration, the Trakbond Demo tracker automatically decides your home location, nearest school and park location. It also creates ...
What is LBS Positioning?
Trakbond device used combination of GPS and LBS positioning (cellular tower positioning) depending of availability of signal at any moment of time. So when the device is outdoors and getting good GPS signals, current location shown in the app will be ...
Trakbond app shows inaccurate location when the device is indoors?
The GPS positioning accuracy is degraded by many factors such as satellite signal blockage because of buildings, trees, bridges, indoor, basement, etc. In order to show accurate location Trakbond device needs to receive GPS signals from at-least 4 ...
How to check battery charge percentage of Trakbond device?
Battery charge percentage of Trakbond device can be checked on the Profile icon in the app. Battery charge level indicator is present on top left on profile icon. Profile Icon Battery charge percentage 100% Battery 80% Battery 60% Battery 40% ...
Can I use Trakbond GPS Tracker in the basement?
Yes, you can use it in the basement. Just enable the LBS positioning feature to use it indoors where the GPS signal is weak. Though we do not recommend location-based services (LBS) because of its inaccuracy, it can show you the approximate location ...
How to switch on Trakbond Trail & Trail+?
The switch on method is different for both the models: Trakbond Trail To switch on the Trail model, you've to press the 3-4 seconds till the time Blue/Green light starts blinking. Trakbond Trail+ To switch on the Trail model, you've to press the ...
Can I use it for indoor tracking?
Trakbond locator requires a GPS signal to show the accurate location of your loved ones. If you want your locator to work indoors then you’ll have to enable the LBS Positioning feature present in the “Settings” section of the Trakbond app. Though the ...
What is the difference between Trakbond Trail and Trail +?
Usage: Trakbond Trail is specially designed for smaller kids (2 - 8 years) who have preschools/schools in proximity to home thus requires to be tracked for few hours (6 -8 hours) per day by the parents. Whereas Trakbond Trail+ is specially designed ...
What is the accuracy of Trakbond trail?
The accuracy of the locator is +/- 5 metre. Certain factors like atmospheric conditions, signal strength and cellular network also affects the accuracy of the device.
What is the weight of Trakbond Trail & Trail+?
The weight of the Trakbond Trail is 40gm and Trakbond Trail+ is 50gm.
Are your trackers safe for use for small kids?
The specific absorption rate (SAR) of the locator is below 1.6 W/kg and is totally safe for toddlers, kids and adults What is SAR? Specific Absorption Rate (SAR) is basically the rate at which electromagnetic power radiated from cell towers and ...
What are the technical specifications of your Trakbond Trail?
Product name: Trakbond Trail Dimensions: 40mm x 45mm x 25mm Weight: 40gm GPS accuracy: Up to 5meters Specific absorption rate (SAR): Below 1.6 W/kg (safe for toddlers, kids and adults) Battery life: 2-3 days (Battery life varies depending upon ...
If I am using my Personal SIM card, do I have to buy the Trakbond subscription plan?
Yes, you will have to buy the Trakbond subscription plan to continue using our services like secure cloud platform, 24/7 customer support, Google Maps and many more.
Can I use my personal SIM card in my Trakbond device?
Yes, you can use your own personal SIM card in your Trakbond locator if you want. But you will have to purchase the subscription plan from our company to continue using services like Google maps, secure cloud platform and 24/7 customer support ...
How to turn off the device?
There's no option to turn off the device, the tracker can only be switched off when its fully drain out its battery.
How do I charge the device?
The tracker comes with a USB charger and cable that you need to plug into your device to charge it. It takes up to 3-5 hours to recharge itself fully. TODO Pic of charger and device
Can I make a call from Trakbond Trail or Trail?
Yes, you can make calls from one side in Trakbond Trail+ model by putting your own voice enabled SIM card in the tracker.
Can I delete my device history?
No. Our products do not have this feature right now.
How small can I set a safe-zone area?
In Trakbond Trail, you'll get the liberty to set the safe-zones in different two shapes and sizes. The small-sized known area is not recommended as you will receive frequent notifications about the unknown area and speed. It is best to set the ...
What is the accuracy of the GPS in the Trakbond device?
How accurate is GPS? GPS satellites transmits their signals in space with a specific precision, but what you get on earth depends upon various factors, including atmospheric conditions, signal blockage, satellite geometry, and receiver design ...
Can anyone track my Trakbond Device?
No, only permitted users can receive alerts from the Trakbond device. If you want, you can share the login credentials of your Trakbond account with your friends or family.
Will my Trakbond work anywhere?
Yes, it will work all around the world where cellular signal is available. You’ve to take international roaming plan to make it work outside India.
How far will the Trakbond locate?
Trakbond will work in all areas where network coverage is present. If your locator enters an area without GSM coverage, the GPS will not be able to give the exact location till it again enters a region with network coverage.
Does Trakbond work indoors?
No, Trakbond doesn’t work indoors due to weak GPS signal reception. But once it goes outdoors it again starts the tracking process.
What happens if there is no network coverage in the area?
The locator will not work in areas with no network coverage as it needs GPS signal to fetch the exact location of your dear ones. It will not be able to get signal and thus not able to send the current location until it re-enters an area with the ...
How can I see my Trakbond device history?
Trakbond trail comes with a timeline feature that allows you to monitor your child’s day-to-day activity including their travel speed, bus routes and 90-days location history in a single view. With this feature, you can see your kid's history and ...
How many trackers can I track from my mobile app or web portal?
There is no limit to the number of trackers you can track, you just have to be listed as an authorized user for each tracker. just install the app and login to the app to see the location of the device on the live map.
Does Trakbond Trail work the same in all locations?
No. Trakbond trail receives the best signal in open areas like parks, schools, and roof where there is less hindrance. It shows real position with +/- 5-meter accuracy when receives the optimal GPS signal, however, in case of weak GPS signal, the ...
Where can I buy Trakbond Trail?
You can buy Trakbond from our webshop i.e www.trakbond.com Our trackers are also available on various e-commerce shopping sites like Amazon, Flipkart or Paytm. But if you’re purchasing our device from other e-commerce sites then their sales and ...
Can the Trakbond device be tracked when turned off?
No. Just like a mobile phone, the locator cannot send location updates and alerts when turned off.
What accessories are included with the device?
Hang it, clip it or securely keep it in your pocket or backpack, the locator comes with different accessories so that you can attach or carry it with ease while going outdoors or on trips. Included accessories are mentioned below: Carabiner Neck ...
Is Trakbond Waterproof?
No, Trakbond is not waterproof but is water-resistant. The device comes with a water-resistant silicone case that protects it from water splashes. Be careful, while wearing it near water bodies as it is not made for use in the water and we also do ...
Will Trakbond work in any country?
Trakbond device comes with pre-installed SIM card that works all over India. If you are travelling to a different country for a limited period of time, you need to install your own personal SIM card with active GPRS plan and International Roaming ...