How do I get help online/offline?
You can submit your query by filling a simple form present on our contact us page.
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How long do I need to press the Help button to send an SOS signal?
In order to send the SOS signal, you need to press and hold the panic button for 3-4 seconds to activate an SOS alert. The long press method helps in preventing any false panic button alerts.
Do you provide white labeling or customization?
No, you need to place an MOQ of 5000 to get customization or white labeling.
How do I activate my data plan?
To activate your subscription plan, you just have to visit our webshop and choose a plan that suits your needs. Once you purchase the data plan, you will get an SMS and email about the validity and balance.
How can I enable/disable the panic button alert?
By default, Trakbond is delivered with an enabled help alert but you can always disable it with the Trakbond app by following a few easy steps mentioned below: Open the Trakbond app. Go to "My Account" and then tap on "Settings". Tap onto panic ...
How small can I set a safe-zone area?
In Trakbond Trail, you'll get the liberty to set the safe-zones in different two shapes and sizes. The small-sized known area is not recommended as you will receive frequent notifications about the unknown area and speed. It is best to set the ...